Terms of Service
Overview
Welcome to CAJEROPAY! These Terms of Service (“Terms”) govern your use of the CAJEROPAY.com website (“Site”) and any services offered by Cajero Pay UAB (“Company”, “we”, “us”, or “our”), including payment processing, cryptocurrency transactions, and other financial services provided to our users (“Services”).
By accessing and using our Site and Services, you agree to be bound by these Terms, our Privacy Policy, and any other agreements referenced herein. If you disagree with any part of these Terms, you must not use the Site or Services.
User Eligibility
To use CAJEROPAY’s Services, you must:
• Be at least 18 years old (or the legal age of majority in your jurisdiction)
• Have the legal capacity to enter into binding contracts
• Not be restricted from using our Services under applicable laws, including sanctions, embargoes, or other regulations
We reserve the right to refuse service, suspend accounts, or cancel orders at our discretion, including but not limited to situations where eligibility requirements are not met.
Account Setup and Security
By registering for an account with CAJEROPAY, you agree to:
• Provide accurate and complete information during registration
• Keep your login credentials secure and confidential
• Inform us immediately of any unauthorized access or suspicious activity
You are fully responsible for all actions taken under your account. CAJEROPAY is not liable for any losses resulting from unauthorized account access.
Service Offerings
CAJEROPAY provides payment processing services, including:
• Cross-border payments to freelancers, agencies, and remote contractors
• Cryptocurrency payouts (e.g., Bitcoin, Ethereum, etc.)
• Currency conversion for international transactions
Note: By using our Services, you acknowledge the risks involved in cryptocurrency transactions, such as price volatility, potential loss of funds, and regulatory uncertainties.
Fees and Charges
Our Services may include transaction fees, conversion fees, or other applicable charges. You will be informed of these fees before completing any transaction.
By using our Services, you agree to the deduction of applicable fees from your funds or payouts.
Permitted Use of Services
You agree to use the Site and Services for lawful purposes only and in compliance with these Terms and applicable laws. You may not:
• Use the Site or Services for any fraudulent or illegal activities, including money laundering, tax evasion, or circumventing sanctions
• Infringe on intellectual property rights or proprietary information
• Disrupt or interfere with the Site or Services
• Engage in abusive, harmful, or offensive behavior, such as phishing or malicious activities
CAJEROPAY reserves the right to suspend or terminate your account if you engage in prohibited conduct or violate these Terms.
Compliance with AML and KYC
To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, CAJEROPAY may request identification documents or account verification.
By using our Services, you agree to provide the necessary information to verify your identity. Failure to do so may result in suspension or termination of your account.
We comply with global regulations, including U.S. regulations and local rules in Latin American countries, such as Brazil’s Lei Geral de Proteção de Dados (LGPD).
Data Transfers Across Borders
As part of our operations, your personal data may be processed, stored, or transferred to servers outside your home country, including the United States. By using our Services, you consent to these data transfers.
Please refer to our Privacy Policy for further details on how we protect your personal information.
Cryptocurrency Transactions
When using our cryptocurrency services, you acknowledge that:
• Cryptocurrency transactions are irreversible once processed
• CAJEROPAY is not responsible for errors in wallet addresses or transaction details entered by you
• Cryptocurrency values fluctuate, and CAJEROPAY is not liable for any loss in value
• Users are responsible for covering blockchain transaction fees
• Delays may occur due to blockchain network conditions, and CAJEROPAY is not liable for such delays
Currency Conversion
When making cross-border payments, real-time currency conversion rates will be displayed before completing the transaction. CAJEROPAY is not liable for losses due to currency rate fluctuations after a conversion is completed.
Integration with Third-Party Services
CAJEROPAY integrates with third-party service providers, such as cryptocurrency exchanges, payment processors, and banks. When using these services, you acknowledge that:
• The terms of the third-party providers apply in addition to these Terms
• CAJEROPAY is not responsible for any actions or omissions by third-party providers, including errors, delays, or breaches of their terms
User-Generated Content
If you submit content to the CAJEROPAY platform, such as feedback, reviews, or comments, you grant us a non-exclusive, worldwide, royalty-free license to use, distribute, display, and create derivative works from your content.
You are solely responsible for the content you submit and must ensure it does not violate third-party rights or applicable laws.
Fraud Detection and Prevention
CAJEROPAY actively monitors and prevents fraudulent or suspicious transactions through both automated and manual methods.
By using our Services, you agree that CAJEROPAY may temporarily or permanently suspend your account or transactions if fraud is suspected. We may also report suspicious activity to the relevant authorities.
Tax Responsibilities
You are responsible for determining, collecting, reporting, and remitting any applicable taxes from your use of the Services, including income tax or VAT, in your jurisdiction.
CAJEROPAY does not provide tax advice and is not responsible for determining your tax liabilities. However, we may offer transaction reports to assist with tax filings.
Refunds and Reversals
All transactions processed through CAJEROPAY, including cryptocurrency and cross-border transfers, are final and cannot be reversed once completed.
If an error occurs or you suspect fraud, contact us immediately. Although we cannot guarantee the recovery of funds, we will assist with investigations and coordinate with financial institutions or blockchain networks where appropriate.
CAJEROPAY reserves the right to return funds to their originator at their own discretion.
Intellectual Property Rights
All content, features, and intellectual property on the Site, including text, graphics, logos, software, and designs, belong to CAJEROPAY or its licensors.
You may not reproduce, distribute, or modify any of CAJEROPAY’s intellectual property without prior written consent. Unauthorized use may result in legal action.
Force Majeure
CAJEROPAY will not be liable for delays or failures to perform our obligations due to circumstances beyond our control, such as natural disasters, war, government actions, internet failures, or other unforeseeable events.
Communication and Notifications
By using our Services, you agree to receive electronic communications from us, including notifications, legal notices, and important updates. These communications may be delivered via email, Telegram, Whatsapp, SMS, or in-app notifications.
User Responsibilities
As a user, you are responsible for ensuring the accuracy of your account information and notifying CAJEROPAY of any changes. You are also responsible for safeguarding your login credentials and maintaining the security of your account.
CAJEROPAY is not liable for any losses resulting from the misuse or compromise of your account information.
Termination of Services
CAJEROPAY reserves the right to suspend or terminate your account without notice if you violate these Terms, engage in prohibited activities, or fail to provide necessary AML/KYC documentation.
You may terminate your account at any time, but this will not relieve you of obligations related to previous transactions or legal liabilities.
Limitation of Liability
To the fullest extent permitted by law, CAJEROPAY, its affiliates, and employees are not liable for any indirect, incidental, or consequential damages, including but not limited to:
• Loss of profits or data
• Errors or delays in transactions
• Damages arising from the use or inability to use our Services
Our liability is limited to the fees paid by you to CAJEROPAY in the three months preceding the claim.
Indemnification
You agree to indemnify and hold CAJEROPAY and its affiliates harmless from any claims or damages arising from your violation of these Terms, use of the Services, or violation of third-party rights.
Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict of laws. Disputes will be subject to the exclusive jurisdiction of Delaware courts.
For users outside the U.S., disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).
Amendments to Terms
We may update these Terms as needed. You will be notified of material changes by updates on our website or through email. Continued use of the Services signifies your acceptance of the updated Terms.
Contact Information
For any questions or concerns regarding these Terms, please contact us at:
CAJEROPAY
Krivių g. 5-R15
Vilnius 01204,
Lithuania
Email: support@cajeropay.com
Effective Date: October 20, 2024